Aapke sawaal, seedhe jawab.

Khareedne ke 15 din ke andar aap laptop badal sakte ho — model pasand na aaye, dusra model chahiye, ya budget badalna ho. Mehenga laptop lena hai toh bas price ka difference do. Sasta laptop lena hai toh difference store credit mein milega (cash refund nahi hota).

Shart: laptop saare accessories aur invoice ke saath, warranty seal sahi aur bina kisi naye physical/liquid damage ke wapas aaye. Ye shart puri na ho toh exchange nahi ho payega. Hisar store par exchange free hai. Poori policy

Hum hamesha original parts ko priority dete hain. Agar koi original part (jaise SSD ya battery) kharab ho, toh hum certified compatible part lagate hain jo original jaisi performance de — aur wo bhi hamari warranty mein cover hota hai.

Cover: Motherboard, RAM, SSD/HDD, keyboard, touchpad, speakers, charger, battery (plan ke hisaab se), webcam, cooling fan, heat sink, Wi-Fi card, CMOS battery.

Cover nahi: Physical ya liquid damage, display/touch panel damage, fingerprint/face unlock, battery swelling, power surge se hua damage, aur warranty seal toota ho. Warranty & Terms

1 month, 3 month aur 6 month plan par battery ki 1 month warranty. 1, 2 ya 3 saal ke plan par battery ki 3 month warranty. Battery warranty bhi lambi chahiye toh store par nominal charge par extend ho jaati hai.

₹10k–20k laptop: 2 saal ke liye ₹2,500, 3 saal ke liye ₹7,000. ₹21k–30k laptop: ₹3,500 / ₹9,000. ₹30k se upar: model ke hisaab se (₹5,000–₹20,000). Khareedte waqt hi add kar sakte ho.

Product page par jo HP Care ya Dell Care ke months likhe hain, wo aaj ke hisaab se bache hue months hain. Brand warranty chalti rehti hai — jaise aaj 7 month bachi hai aur aap 2 mahine baad lete ho, to us waqt lagbhag 5 month bachegi. Khareedne se pehle exact bachi hui warranty hum confirm kar dete hain.

Windows activation, software setup, driver updates ya koi bhi software problem — laptop 1 saal purana ho ya 5 saal, aap humse help le sakte ho. Support: +91 99911 22639 (11 AM–6 PM, Mon–Sat).

Haan. Purana laptop store par le aao, team uski diagnostic check karke fair market value batayegi. Baaki amount do aur upgrade kar lo.

Ye laptops companies ke rozana heavy kaam ke liye banaye jaate hain — mazboot body, behtar cooling aur zyada lambi life. Isliye same budget mein aksar naye consumer laptop se zyada value dete hain.

A+: naye jaisa, koi motherboard repair nahi. A: paas se dekhne par halke marks, factory original. B: visible scratches ho sakte hain, fully functional, minor board repair ho sakta hai. Grade C hum bechte hi nahi.

Laptop bag, laptop box, charger, 2 extra power cable, 1 keyguard, 2 mousepad aur 2 cleaner (approx. value ₹2,000). MacBook mein power cable ki jagah usi value ki koi aur cheez le sakte ho.

WhatsApp par Live Demo maango — hum video call par asli laptop chala ke dikhayenge. Ya Railway Road, Hisar store par aake khud chala ke dekho.

Laptop pasand karo (website, Live Demo ya store par), phir ₹500 booking amount se order confirm karo. Ye ₹500 aapke final bill mein adjust ho jaata hai. Agar laptop bataye gaye specs ya condition se alag nikla, to ₹500 poora wapas. Laptop sahi hai par aapne mann badal liya, to ₹500 wapas nahi hota (delivery aur visit ka kharcha). Hamara banda laptop lekar aata hai — aap pehle laptop check karo, uske baad hi baaki payment karo.

Abhi sirf Haryana ke andar. Order confirm hone ke baad aam taur par 2–3 ghante mein laptop aapke paas; door ki jagah ya transport issue ho to 4–5 ghante bhi lag sakte hain (store timings mein confirm hue orders par). Haryana ke bahar se ho toh Hisar store aakar le sakte ho. Shipping policy

UPI, credit/debit card, credit card EMI, wallets, cash aur bank transfer (NEFT/RTGS/IMPS). Cheque nahi.

Hum GST registered hain (Composition scheme) aur har order par Bill of Supply dete hain. Is scheme mein ITC claim nahi hota.

Khareedne ke baad cash refund nahi hota — 15 din ke andar exchange, aur warranty mein repair ya replacement milta hai. (Delivery ke waqt laptop bataye gaye specs se alag nikle to ₹500 booking amount poora wapas.)